Frequently Asked Questions

We offer a comprehensive range of services, including promotional merchandise, event and exhibition stands, signage and display solutions, LED pull-up banners, print and packaging and design services. We specialise in creating bespoke printed products tailored to enhance your brand's visibility and impact.

We are committed to delivering high-quality, customised solutions that align with your brand's mission and values. Our team of experts will collaborate closely with you to transform visions into tangible, impactful products & displays.

Because we can supply a wide range of products, we are able to manage all aspects of an event or campaign for you – merch, event stand, brochures etc from brief to install or delivery.

Additionally, here at Totum, we place emphasis on environmental responsibility, offering carbon offsetting for print jobs and are striving towards becoming a registered carbon-neutral company.

This can vary depending on the project's complexity and requirements. For some urgent orders we can deliver in just a few days. It's best to contact our team on to discuss your project's timeline and we’ll do our very best to help you!

We always aim to meet our client’s needs and may accommodate urgent orders when possible. Please contact us by phone to discuss your specific requirements and deadlines.

We have a team of expert designers who can create bespoke designs for various needs, from simple business cards to conference graphics, merchandise, and more. They can work with your existing artwork or develop new designs based on your brief to transform your vision into a perfectly printed reality.

PDF files are always preferable, but we can accept any format as long as the quality is sufficient for the printed size. Our studio can work magic if you don’t have your artwork correctly set up so please contact us directly if you need help here.

Please send your artwork via email or through a file upload portal such as WeTransfer. If you require assistance please contact us and one of our team will be happy to help.

Yes, we are committed to offering environmental and sustainable solutions.

We can carbon offset every print job through the World Land Trust and are working towards becoming a registered Carbon Neutral company. Our team can offer guidance on sustainable print, packaging, merchandise, and event stand options.

Pricing varies based on the specific services and products required. For example, LED pull-up banners start from £299. For detailed pricing tailored to your needs, please contact us directly.

You can see samples of our work on our website. However, if you would like to see specific samples, please contact us.

MOQs can vary depending on the item or service. Please contact us to discuss your specific needs.

We include std UK overnight next working day delivery in all our quotes.

For larger items, high volumes or overseas destinations please contact us directly and we can advise on dedicated delivery options.

Yes – we can ship worldwide using DHL Express and can manage the import duties for you too.

We work across all industries, but we have a wide range of clients from the tech & software sector, property, aggregates but have also the NHS and local councils for over 10 years.

We provide bespoke packaging solutions and can advise on the best options to ensure your results look amazing and your campaigns come together on budget and on time.

Most of our work is full colour and with modern presses we can achieve great colour consistency and matches for most Pantones, but we also can offer metallic printing, coloured foiling and a wide range of eye-catching specialist finishes. 

Yes, we specialise in creating bespoke printed products, tailored to your needs. Get in touch today to speak to our team who will advise on the best solution for your project.

Yes – we always encourage this on jobs that are not standard or where you have a new brand or something specific that you want to see before committing to an order.

Yes, our studio can work with your existing artwork, editing and checking before print or creating artwork based on your brief. Our expert designers will ensure your branding and logo are effectively incorporated.

To place an order, please contact us via email at info@totumprint.com or by phone at 0845 519 5441. 

We offer a wide range of bespoke signage solutions, including outdoor signage, indoor displays, banners, and exhibition signage. We create custom signage tailored to your specific needs and brand requirements.

Foamex / PVC panels are always a great option for budget short-term signage, but for longer term we’d always advise an aluminium composite or solid metal panel as these will last for many years outside.

Yes, we provide a complete service, which includes installation. We ensure your signage is installed securely and professionally for optimal impact and durability.

Yes, all signage is bespoke and fully customisable. You can choose the size, colour, and finish to align with your branding and project specifications.

Yes – we have been installing signage for 15 years and still go back to signs we out up in 2010 to update branding, repair or upgrade lighting.

Basic signage can be produced in under a week, but more involved permanent signs with lighting etc can take several weeks from manufacture to the finished installation.

We offer a wide range of products for branding, including corporate gifts, promotional items, and everyday essentials. Everything from stationery, clothing, drinkware, tech accessories, and more, all tailored to your brand.

We use a variety of branding methods including screen printing, pad printing, embroidery, engraving, and digital printing. We love what we do and will take the time to fully understand what method will work best to make your promotional order a success.

Popular corporate gifts include premium quality pens, notebooks, mugs, branded clothing, USB cables, and high-quality tech accessories. Please speak to our team, who can provide recommendations based on your audience and goals.

Yes, we offer bespoke solutions, including personalisation options like adding individual names to a range of products for that personalised tough.

Yes, we provide complete solutions, including custom packaging for your branded merchandise to enhance presentation and align with your brand identity.

We can quote most items in a few hours, more involved quotes may take a little longer but if you let us know if it’s urgent we’ll make sure we get back to you to meet your deadline.

Yes absolutely – we always encourage this! Some item we can supply samples free of charge, but on some we do have to make a small charge, but we will always advise you in advance.

We offer a variety of event and exhibition stands, including modular, pop-up, and custom-built stands tailored to your brand and event requirements.

For smaller events where you or your team are self-assembling a small stand, our LED lightboxes LINK always look great and ensure your brand is the one catching everyone’s eye!

LED lightboxes are available in under 1 week, but for a larger more bespoke stand it could be up to a few weeks.

Yes, we can work with you to both design and build your stand, supply venue branding and any merchandise you need to make your event a stress-free success. Our expert designers provide a full design service to create impactful and visually engaging stands and will work with you to ensure the design aligns with your branding and event goals.

Yes, we offer a full installation service at all venues in the UK and even in Europe using or own vehicles and crew who take everything for your event to the venue, set it up, and then carefully take it down again afterwards. We can store stands and graphics for you as part of the service.

Yes, we can incorporate technology such as screens and interactive displays into your stand to create an engaging and modern experience for attendees.

Yes – our most popular stands are built from an aluminium framework that is reused over and over again. Any graphics that need to be replaced due to a change in branding can be recycled.

We always look at the most sustainable route for our event stands, and the starting point is always working with our reusable framework, which also helps keep costs down, whilst still give you that bespoke looking stand.

Yes, all of Totum's stands are designed to be reusable, providing a cost-effective and sustainable solution for multiple events.

Yes – we store stands and merch for a lot of our clients, and deliver to venues for them on demand.

We can provide a fully comprehensive service, including design, production, and additional elements like lighting, furniture, and other add-ons to complete your stand. We believe that through managing the entire event process from planning and design through to install (combined with attention to detail) ensures we deliver amazing events.

Yes – we store, deliver and set up stands all over the UK and Europe for our clients year after year.